What should I do if my hearing aid is not working?

Kala Matthew

Last Update vor 6 Monaten

Before contacting us, please check:


  • Battery is fully charged or replaced

  • Domes and filters are clean

  • Device is not muted or in Telecoil mode

  • Receivers are properly connected

  • Device is restarted


If the issue continues, our team will guide you through detailed troubleshooting or help begin a warranty claim if needed.

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