What is covered under the warranty?
Kala Matthew
Last Update il y a 7 mois
Our warranty covers defects in materials and workmanship for all our hearing aids. This includes any manufacturing problems or malfunctions that occur under normal use.
What is not covered?The warranty does not cover:
Damage caused by accidents or misuse
Theft or loss
Damage caused by pets
Any unauthorized modifications or repairs
All products come with a 2-year manufacturer warranty. All warranty claims must be submitted directly through us.
How to request a warranty claimTo process your claim, please provide:
Model Name
Purchase Date
Order ID
Once we receive your details, our team will share the nearest authorized service center address where you can send your device for repair (valid only under warranty).
Need help?
You can contact our support team anytime at:
[email protected]
