What should I do if my payment is declined?

Kala Matthew

Last Update 6 months ago

If your payment fails:


  1. Check if your card has sufficient balance

  2. Ensure your card is activated for international/online transactions

  3. Try another card or payment method

  4. Try again after clearing browser cache

  5. Contact your bank to confirm if they blocked the payment

If the issue continues, message us at [email protected] and we’ll assist you right away.

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