What should I do if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery at [email protected]

Kala Matthew

Last Update för 7 månader sedan

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery at [email protected].

To help us resolve the issue quickly, include the following:


  • Order Number

  • Clear photos or videos showing the damage or the wrong item

  • A brief description of the issue

Once we review your case, we will assist you with a replacement, exchange, or solution based on our return & warranty policy.


Your satisfaction is our priority, and we’re here to help you at every step.

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